Question: What happens to the router or radio if you only terminate one antenna port with an antenna? I have been led to believe that this will...
Poynting
Frequently Asked Questions
Why does my mobile phone perform better than my (LTE) router?
Question: Why does my mobile phone perform better than my router? Answer: The short answer: The reason for this is that some routers (even popular...
FAQ: What Should I Consider When Using Extra Cables & Splitters with MIMO Devices
This question is from a customer that has a 4×4 MIMO router with 2 external antenna connectors. Will connecting a 2×2 MIMO Antenna to the router give worse performance than not connecting any antenna?
What happens when you put a 2×2 MIMO Antenna on a 4×4 MIMO Router?
Question: The customer that asked this has a HUAWEI B818-263 Router which is a 4x4 MIMO router with 2 external antenna connectors. He is worried...
Do I Use The PUCK or MIMO-3 On A Camper?
FAQ: I’m considering the PUCK-2 or the MIMO-3-V2-12 on a camper? Can you tell me whats the difference between two antennas?
I Measure Zero Ohm Between The Inner And Outer Of The Coaxial Cable, Is There Is A Short Circuit On The Antenna?
Question:I measure zero Ohm between the inner and outer of the coaxial cable, is there is a short circuit on the antenna? Answer:At Poynting we...
Poynting Antennas Can Help With Remote Working Solutions
Improve your remote working experience using outdoor antennas The world is in the grip of COVID-19 and within weeks the way we do business have...
Can My External Antenna Cause My Neighbours To Lose Their Mobile Voice Signal?
Question: Can my external antenna cause my neighbours to lose their mobile voice signal? Answer: Simple answer is that there is no chance of...
How Do I Space 2 Single (SISO) Antennas For MIMO?
Question: We received this questions from a customer that wants to use 2 x LPDA-92 for MIMO. He asked: “Can I place these on a pole with one at the...
What is the polarisation of a GSM or LTE network?
The polarisation of an antenna is the orientation of the radio wave (electric field) transmitted from the antenna. Antenna polarisation is often...
I Connected My Router To An External Antenna, Now My Performance Is Worse
Question: Why is my router performance worse AFTER I connected an external antenna? Written by Stephen Froneman. Here are some of the reasons you...
Why Am I Getting A Lot Of RSSI Alarms On My 5G Installations
Question: I currently install 2500MHz for 5G technology, we are getting a lot of RSSI alarms. I use low PIM loads to find the issue. Issue always...
Should The Cross Polarised Antenna On My House Be Polarized The Same Way As The Cell Tower MIMO Antennas?
To elaborate on the following question: Customers noted that in some cases the LTE antennas on the Mobile Network Operator’s tower is polarized +-45...
Why Are Circular Polarised MinePoynt HELI Antennas Better For Tunnels?
Poynting has designed and patented their circular polarised MinePoynt “HELI” antenna, which was specifically developed for mining tunnels more than...
How Does A High Gain 3G/LTE Antenna Work?
Provided that you are within the 3G/LTE signal range a suitable antenna will provide you with higher data rates as your signal to noise ratio is...
I Do Not Have Line Of Sight To The Tower. Is This Necessary?
No. Line of sight (LOS) is always desirable but not a critical requirement to establishing good performance. Using a fixed outdoor Poynting antenna...
How To Install An LTE Antenna
We recently had the following questions from a customer and thought it might be useful for other people installing an LTE or 3G antenna at your...
Explaining MIMO Performance With Spatially Separated Antennas (Using OMNI-402)
The following question was raised by a customer of ours regarding the correlation coefficient of a spatially separated vs. a cross polarised...
How To Orientate A Directional LTE Antenna During Installation?
We often receive questions regarding the orientation of the uni-directional antenna (aka directional antenna) such as...
Is Spatial Separation Needed In Addition To Cross Polarization?
We recently had these questions about spatial separation and cross polarization on our YouTube channel: Question: So, is larger spatial separation...
Which Antenna Do I Use With My LTE Router? Omni Vs Directional Antenna
The choice of omni-directional and directional antenna is not always simple. We will try to explain the key differences experienced by using a...
What is LTE Advanced and LTE+?
What is LTE-A, (LTE-Advanced) and LTE+. A short video by Dr Andre Fourie explaining what these are and why you need a BROADBAND MiMo antenna to get...
Should I Keep My Antenna Inside Or Outside The House/Building?
With walls and a lot of clutter inside the house, you would be better served to place the antenna outside of the house. By some calculations your...
What Is The Maximum Length Of Cable We Recommend With Our Antennas?
The maximum extension that may be added to the standard length of cable supplied with an antenna is 10 meters. Extensions are available in standard...
What Does A High Gain 3G Or LTE Antenna Do?
A good high gain mobile antenna will improve the signal to noise ratio, which will help you to get better data rates than was previously...
My Service Provider Map Shows That I Am Outside Of Their 4G/LTE Coverage Map. Will An External Antenna Help Me To Get The Service? What Will The Gain Be? What Happens If It Does Not Work?
From past experience with many happy clients and successful installations, we can confidently say that mounting a permanently fixed outdoor external...
I Would Like To Choose An Antenna To Improve My Signal Strength And Download Speeds. What Antenna Should I Use?
Your local antenna supplier will be able to assist you, but consider the following when choosing your Poynting antenna:If you have a very poor...
I Am Using A MiFi Device In My Home But Struggling With Poor Speed And Wi-Fi Coverage. Can You Suggest A Better Solution?
A slow connection directly influences your online experience. Generally, the outdoor signal is about -20db stronger than the signal indoors. Indoor...
How Do I Connect My Antenna To My Modem Or The Router?
Most routers and some modems have an antenna connector that you can connect directly too most of our antennas. You will use a pigtail connector or a...
Does The Antenna Improve The Speed Of My Connection
There are a multitude of websites and online measurement tools that can track the speed of your connection.Test the speed before installing the...
Do Our Antennas Require Power Or Lightning Protection?
Our antennas do not contain active electronics that require power and are not susceptible or vulnerable to typical lightning damage. Simply attach...
Can Poynting Antennas Be Painted?
People sometimes want to paint antennas to camouflage them. Our antennas can be painted as long as you paint it with a paint that contains no metal....
What Is The Benefit Of Moving An Antenna To The Outside Of A House/Building?
The antenna offers the opportunity to receive the signal from an outdoor environment which is not prone to the multi-path fading experienced in an...
Is It Difficult To Install The Antenna?
Most of the antennas manufactured by Poynting are shipped with a connector or bracket that allows you to fasten the antenna to a wall – by drilling...
I Run A Small Office Of 25 People And Want To Improve Our Internet Connectivity?
A fixed external antenna installed outdoors, connected via a cable to an indoor 3G/4G router will provide excellent indoor Wi-Fi performance. In a...
I Need To Extend The Wi-Fi Range In My House, Please Help!
Extending the range of Wi-Fi coverage in a house can be done in two ways: Firstly, by plugging in a range extender at more or less the place where...
I Have A Weak Signal In The Area I Live And Want To Increase Signal Strength To Improve Download Speeds. What Antenna Should I Use?
To find the best solution to increase throughput and signal speed with an antenna several dimensions should be considered. Indoor / outdoor: If you...
3GLTE Antennas And Your Health. Are There Any Influences?
There is always debate on if and how which type of electromagnetic fields are influencing the health condition of humans. So far, there is no...
Are LTE Antennas Backward Compatible With Different GSM Network Protocols Such As 3G?
Are LTE antennas backward compatible with different GSM network protocols such as 3G?Yes, all our antennas are backwards compatible with 4G, 3G, 2G...
