Here are some tips that you can try before looking at your internet connection:

• Move closer to your router: If you’re working with a laptop, consider moving closer to your Wi-Fi router during important conference calls.


• Close other applications: We often forget we have a zillion things open at one time. All those applications are working even if you’re not actively using them, so take a moment to close everything down before your meeting begins.
  Disable HD webcam: Yes, you might be using the HD feature to enhance your video quality. However, if you’re having connectivity issues, then uncheck this option. It can be found under Video Settings.


• Mute when not speaking: Everything on Zoom takes Wi-Fi juice to work properly. So when not speaking, keep that mute button on.


• Stop video if you can: We encourage people to use their video feature whenever possible as it helps to feel more connected with the group in general. However, if you’re struggling with connectivity, stop the video.


• Limit other Wi-Fi use: If you know you have an important meeting coming up, make sure everyone else in your household refrains from internet use during that time. That means no binging on Netflix or video chatting with friends.


• Malware and memory: Make sure your computer is free of malware and your device is running at maximum speed. Check that your computer has sufficient memory. Memory is the simplest and most effective way to improve performance on your device.


• Optimize your browser
  If you are using the Microsoft Teams online client, your browser can impact the performance of your calls. The best practice is to disable browser add-ons, increase cache size, and keep your browser window open throughout the day.